Master Difficult Conversations: Lead with Confidence, Not Conflict

Difficult conversations don't have to derail your leadership. When handled well, they strengthen trust, clarify expectations, and unlock team performance - but fear and friction often hold leaders back.

This 90-minute masterclass with Greg Sellar makes difficult conversations practical, realistic, and actionable for leaders at every level.

You'll gain a clear framework for preparing, initiating, and navigating conversations that matter - from performance issues to team conflict, accountability gaps, and sensitive feedback. Most importantly, you'll learn how to replace fear with confidence and friction with clarity, so conversations become a leadership strength, not a source of stress.

This session is designed for leaders who want to lead with empathy and impact, without avoiding the conversations that drive real change.

Who this is for:

  • People leaders and managers

  • Senior leaders and executives

  • HR professionals who coach and support leaders

  • Current and aspiring leaders building essential leadership skills

You'll leave this session with a practical conversation framework, clear preparation tools, and the confidence to handle difficult conversations with empathy and effectiveness.
Lead with clarity. Build trust. Drive results.

If you're ready to turn difficult conversations into a leadership advantage, this masterclass is for you.

Register for Masterclass
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Lead difficult conversations without the fear or friction

  • In this 90-minute masterclass, you'll learn:

    • Why most difficult conversations fail before they start—and the simple reframe that changes everything

    • The three conversation traps leaders fall into—and how to avoid them with confidence

    • A practical framework to structure conversations that reduce defensiveness and build clarity

    • How to prepare in under 10 minutes using a tool you can apply to any tough conversation

    • What to say (and not say) when emotions run high—scripts and phrases that actually work

    • How to follow up effectively so accountability sticks and relationships strengthen

Frequently Asked Questions

When and where is the masterclass taking place?

This 90-minute masterclass will be delivered live via Zoom, allowing you to join from anywhere with a stable internet connection. The session includes practical frameworks, real-world examples, and a live Q&A with Greg Sellar.

What is the cost and what's included in registration?

Registration costs $108 inc GST, or you can purchase it as part of a series here. Your registration includes access to the live session, a downloadable toolkit with conversation frameworks and templates, and the masterclass recording available for 30 days so you can revisit the strategies and share with your team.

Who should attend this masterclass?

This masterclass is designed for current and aspiring leaders, team managers, HR professionals, and senior decision-makers who need to have challenging conversations with confidence. It's valuable for anyone responsible for team performance, accountability, or navigating workplace conversations that feel uncomfortable or high-stakes.

What technical requirements do I need to participate?

You'll need a computer, tablet, or smartphone with a stable internet connection and a Zoom account (free to create). We recommend joining from a quiet space where you can focus and participate in the live Q&A. Your toolkit materials will be emailed to you after registration.

What if I can't attend the live masterclass?

If you can't attend the live session, you'll still receive access to the recording and downloadable toolkit via email within 24 hours of the event. The recording will be available for 30 days, giving you plenty of time to watch at your convenience and apply the frameworks.

Will there be follow-up resources or deeper training available?

Yes! This masterclass is part of our broader Team Performance Series, which includes additional 90-minute sessions on accountability, coaching, and leadership behaviours. You can learn more about the series here or explore bundled options here.

Can I arrange a private session for my organisation?

Absolutely! We offer private, tailored sessions for organisations who want to develop this capability across their leadership teams. Contact info@dlpa.com.au, click here, or phone 1300 766 339 to discuss your needs and receive a custom quote.

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